Kalend Customer Services:

We hope we have provided you with enough information to enable
you to order your calendars from our website. If for any reason you are
unsure about how to order, what is possible, or just require help or
assistance, please do not hesitate to contact us.

PRIVACY POLICY:
Information collected at the time of ordering, or requesting any information
from Kalend is purely for our own use & collected lawfully in accordance
with the Data Protection Act 1998. Information is only collected for the
purpose of fulfilling orders, literature requests and general enquires via
kalend.co.uk. Any information collected by Kalend will not be sold to or
used by any other third parties. We may however from time to time send
marketing material or product info via email to existing Kalend clients.

If you prefer not to receive information from Kalend, please advise us so
we can amend our records using: unsubscribe@kalend.co.uk.
Please provide your Name and Default Email Address only.
Should you have any concerns or questions regarding our Privacy Policy
please use this email: privacy@kalend.co.uk

DELIVERY:
Delivery is subject to availability, please allow up to 28 days -
often much quicker. Copyright is the responsibility of the customer.
All products are carefully and securely packaged to ensure that they
arrive with you in perfect condition.

OUR PRICES:
The prices shown on our website are in £ sterling.
(Delivery Charges are displayed and added accordingly)
Payment in full must accompany your order, which can be made online
via our SSL secure servers, by fax, by post, or by telephone using any
major credit/debit card as described on our site. Payment by cheque is
welcome, but will require clearance via the banks prior to your order
being processed (please allow up to 5 days).
Any discrepancy in pricing will be advised to you by email, fax or phone
and you will have the opportunity to revise/cancel your order at that stage.

SECURITY:
When using our online ordering facility, rest assured that all credit and
debit card transactions are completed using a SSL Secure Server and
your card details are encrypted for your security at all times.
If you have any concerns or questions about ordering online,
please contact: security@kalend.co.uk

COMPLAINTS:
Kalend will endeavor to respond to complaints the next working day,
but guarantee to respond within five working days.

GOODS OFFERED:
Photographs, examples and descriptions are for guide purposes only,
sizes, capacities and dimensions quoted are approximate and also for
guidance purposes only. Kalend reserves the right to change the
specification of its products without notice.

OUR GUARANTEE:
We hope you are delighted with your calendars.
If you have any queries, or they arrive to you damaged in any way, then
please contact us immediately. Disclaimer: Whilst every effort is made
to preserve photographs submitted, Kalend cannot be responsible for
accidental damage or loss. Reproduction cannot exceed the quality
of photographs submitted.

DATA PROTECTION:
The personal information with which you provide us will be safeguarded
by Kalend and not used or sold to any third party.

CLAIMS & REMEDIES:
In the unlikely event that a product is damaged in transit, please retain
the product in its original packaging then, please inform us immediately
by email sales@kalend.co.uk or telephone 01386 700 075.

We will then make the necessary arrangements to rectify the situation.
Damage caused through neglect, accident and/or misuse by you,
no claim will be entertained. In the unlikely event that your product
appears to be faulty or defective on arrival, please retain the product
with its original packaging. Please contact us immediately by email
or telephone, stating the exact nature of the problem.

DISCLAIMER:
Whilst every effort is made to preserve photographs submitted,
Kalend cannot be responsible for accidental damage or loss.
Reproduction cannot exceed the quality of photographs submitted.

FORCE MAJEURE:
Kalend shall not be liable for any default due to any act of God, war,
strike, lock-out, industrial action, fire, flood, drought, tempest or
other event beyond our control.

STATUTORY RIGHTS:
Your statutory rights are not affected.

Click here for further information and ordering . .